As credit unions begin planning for 2025, one thing is clear—strategic project management is no longer optional. The complexities of modern financial services, evolving member expectations, and new technologies demand a structured approach to ensuring projects are executed efficiently. At MDT, we utilize two tools that help credit unions establish a solid communication foundation and…
Picture this: It’s a typical Monday morning, and you’re walking into your office. The air is buzzing with energy, not because of the endless cups of coffee or because the Detroit Lions won this weekend, but because your team is excited about the day’s brainstorming session. The usual routine has been shaken up—today, everyone is…
“Experience” is the name of the game in today’s landscape. Whether it’s the Employee Experience (EX), the Member Experience (MX), or the Client Experience (CX), everyone is focused on making interactions memorable. The buzz around experience isn’t just about satisfaction anymore—it’s about creating moments that matter. Let’s start with the EX. Employees want more than…
Event Overview: In the dynamic landscape of credit unions, where effective project management is a strategic advantage, Financial Plus Credit Union, a $1.4 billion asset institution headquartered in Flint, Michigan, recently hosted a pivotal Town Hall Meeting. This event, spearheaded by Mary Kenosian, the credit union’s Senior Project and Card Services Manager, addressed the growing…
“Give me a dad joke about how prevalent AI is now in the news and technology.” – Me “Why did the scarecrow become an AI expert? Because he was outstanding in his field of data!” -ChatGPT AI not only dominates the news, but also enhances all kinds of consumer applications. OpenAI, Meta, Google, Apple…
By Claudette Wilkins, Product Manager; Waheeda Brandon, Product Manager; and Tara Hana, Product Manager MDT’s Product Management Office works to continually bring you both new and updated product and service solutions to enhance your credit union, and we aim to diligently communicate our ongoing progress and roadmaps so you can plan accordingly. Through internal development…
Within a dynamic digital landscape, credit unions face numerous challenges in safeguarding member information and maintaining a strong security posture. These challenges include a growing number of phishing attacks and data breaches. Meanwhile, the fraudsters remain relentless, discovering new ways to infiltrate vulnerable systems. Consider these insights from MDT’s cybersecurity expert and Chief Technology Digital…
MDT’s Product Management Office works to continually bring you both new and updated product and service solutions to enhance your credit union, and we aim to diligently communicate our ongoing progress and roadmaps so you can plan accordingly. Through internal development and partnerships with third-party providers, we analyze, prioritize, validate and deliver new product offerings.…
I remember when I started in Card Services for Symitar, some 20 years ago. It was the first time I saw the magic of card approvals. As we were bringing credit unions live on new networks, we could see card transactions processing in real-time – approvals and denials happening all over the world with real…
In a rapidly evolving landscape, the need for tailored project management and consulting solutions for credit unions is more critical than ever. More than 15 credit unions gathered in early November to explore how MDT’s consulting offerings can meet this growing need. This webinar, hosted by Member Driven Technologies (MDT), provided insight into the…
By Christine Clark, Senior Business Consultant We’re getting closer to yearend, and this is a busy time. You’re probably wrapping up projects, working on staff reviews, making sure your month-end jobs and processing are in place, planning next year’s budget, and more. As you plan what initiatives you will be tackling in 2024, take a…
By Claudette Hart, Product Manager; Waheeda Brandon, Product Manager; and Tara Hana, Product Manager Through internal development and partnerships with third-party providers, MDT’s Product Management team analyzes, prioritizes, validates, and delivers new product offerings. Below is a recap of some of the important information we’ve shared, as well as some of the products and partnerships…
By Pete Major, Vice President, FinTech Services I vividly recall the first time I made a debit card purchase at a Chevron gas pump (yes, I’m that old). Finally, someone combined the flexibility of paying at the pump with a credit card and the purchase magically deducting from your checking account. I feel like FedNow…
By Tracie Loudermilk, Senior Manager, Project Management & Consulting Services and Jennifer Pardonnet, Senior Project Manager Kids back to school Fantasy Football team set Project Manager contracted through MDT for important project Because Fall is filled with so many activities, now is a great opportunity to reach out to MDT to help check a few…
By Pete Major. Vice President, FinTech Services With thousands of FinTechs in the industry, it can be difficult to determine who to partner with. Just like you, MDT receives its fair share of sales calls from FinTechs. As mentioned by some of our existing vendors, we’re pretty thorough in our vetting. Here are a…
CUSO and consultant team up to help credit unions reduce costs and better manage contracts FARMINGTON HILLS, Mich., May 16, 2023 – Member Driven Technologies (MDT), a CUSO that hosts the Symitar core processing system from Jack Henry™ to provide a private cloud alternative for core processing and IT needs, today announced a partnership with FI MarketScan Advisors, Inc, an…
By Claudette Hart, Product Manager, and Waheeda Brandon, Product Manager MDT’s Product Management office works to continually bring you both new and updated product and service solutions to enhance your business, and we diligently communicate our ongoing plans and progress so you can plan accordingly. We analyze, prioritize, validate, and deliver new product offerings…
Data protection, employee development, and creating greater efficiencies are hot topics for today’s aspiring AP team. Accounts Payable (AP) teams are tasked with more every day. Protecting against fraud, attracting and retaining quality employees, and fostering vendor relationships are critical to the modern credit union. Consider these findings from the recent Member Driven Technologies (MDT)…
Winter 2023 Product Updates Explore MDT’s Growing Suite of Products and Services By Claudette Hart, Product Manager, and Waheeda Brandon, Product Manager MDT’s Product Management Office works to continually bring you both new and updated product and service solutions to enhance your business, and we diligently communicate our ongoing plans and progress so you…
