By Claudette Hart, Product Manager; Waheeda Brandon, Product Manager; and Tara Hana, Product Manager
Through internal development and partnerships with third-party providers, MDT’s Product Management team analyzes, prioritizes, validates, and delivers new product offerings. Below is a recap of some of the important information we’ve shared, as well as some of the products and partnerships we have been working on in Q3 of 2023.
ARCU Peer Data
ARCU (Advanced Reporting for Credit Unions) is a data warehouse and reporting engine that imports and consolidates data from a variety of third-party sources, including the Symitar core for credit unions to analyze and build strategy. MDT offers ARCU on-premise or via MDT-hosted configurations. We are pleased to announce the availability of Peer Data, an optional ARCU add-on that offers credit unions the ability to download NCUA call report files and import the data to ARCU. The ability to view reports that display peer groups’ performance (as well as the amount and percent of variance) offers your management team a broader picture of your credit union’s position as compared to peer financial institutions, enabling management to evaluate credit union progress more effectively. Reach out to your CRM today for more information about ARCU Peer Data.
Microsoft 365 and Email Migration
MDT now offers Microsoft 365 solutions and support. Over the last few months, our Technical Operations Support team has migrated our early adopter clients from our hosted environment to the cloud. MDT will continue to proactively reach out directly to clients to transition them from MDT-hosted Microsoft Exchange to their cloud-based Exchange offering. If you are not hosted by MDT and are interested in learning more about our new Microsoft 365 solutions, open a Compass ticket today.
Digital Onboarding v3.2
Digital Onboarding v3.2 is now generally available to MDT clients. With the latest version of the Symitar/Digital Onboarding integration, we’ve added several new configuration options. These options include the ability to target campaigns based on the branch of membership or account opening as well as allowing the credit union to configure a data format for wildcard fields. Additionally, we’ve ensured Chromium compatibility for v3.2 and all versions going forward. Please open a ticket to upgrade to v3.2.
Check out this Digital Onboarding webinar recording to learn how credit unions are deepening relationships from a distance.
Are you not yet an MDT client? Contact us to explore our partnerships and products.