We’re excited to share the latest video in our ongoing series, The Voices of MDT, featuring the associates, partners, and clients who are helping credit unions move forward.
In this episode, we hear from Greg Lanigan, Chief Information Officer, and Matt Baaki, Chief Technology & Digital Officer at MDT, as they discuss how cloud computing and custom development are shaping the future of credit union technology—and what that means for MDT clients.
Advancing with Confidence in the Cloud
Cloud technology has evolved rapidly over the years—and MDT is leaning into that momentum.
As Greg shares, MDT has made significant investments to strengthen its cloud capabilities, recognizing that the maturity of today’s cloud environment presents a major opportunity for growth and innovation.
But moving to the cloud isn’t just about adoption—it’s about doing it the right way.
Matt highlights the extensive work MDT has done behind the scenes, including rigorous security testing, third-party assessments, and ongoing environment hardening. The goal? To take what can often feel complex and overwhelming—and simplify it for credit unions.
After evaluating leading platforms like AWS and Azure, MDT ultimately chose to move forward with Google Cloud Platform, aligning its cloud strategy with Jack Henry’s cloud development and creating a stronger foundation for future innovation.
Just as MDT helped credit unions transition to hosted data centers years ago, the team is now guiding clients through the next evolution: thriving in the cloud.
Built on Reliability and Resilience
As MDT expands into cloud environments, one priority remains constant: uptime.
With multiple layers of redundancy and a continued focus on system resilience, MDT is committed to minimizing downtime and delivering the reliability credit unions depend on. The ultimate goal—100% uptime—drives every infrastructure decision and investment.
Driving Innovation Through Digital Support and Customization
Beyond infrastructure, MDT is also evolving how it supports and enhances the digital experience.
Matt shares that MDT has recently taken on full Tier 1 and Tier 2 support for its digital platform. This deeper involvement does more than improve service—it creates a direct feedback loop that fuels innovation.
By understanding client needs at the support level, MDT can identify opportunities to build new features, develop new solutions, and continuously enhance the platform.
And in today’s digital-first world, that matters more than ever.
As member expectations shift toward fully digital experiences, credit unions need the ability to offer flexible, tailored solutions. MDT is focused on enabling that—providing tools and infrastructure that allow credit unions to customize their digital offerings and better serve their unique communities.
Customization That Supports the Member Experience
For MDT, custom development is about helping credit unions make their digital experience feel more like their own.
Through its recently launched Custom Development for Banno offering, MDT is helping clients extend the Banno Digital Platform with custom solutions that support their strategy, strengthen the member experience, and create more opportunities to serve their communities in meaningful ways.
Enabling the Next Chapter for Credit Unions
At its core, this conversation highlights a bigger story: MDT’s commitment to helping credit unions navigate change.
From cloud adoption to digital customization, MDT is not only investing in technology—but also in the expertise, security, and support needed to make that technology work for its clients.
The result is a stronger foundation for innovation, creativity, and growth—empowering credit unions to meet evolving member expectations with confidence.