How MDT and AKUVO Are Partnering to Modernize Member-First Collections
At MDT, we believe the strongest solutions for credit unions are built through partnership — bringing together technology, strategy, and a shared commitment to serving members better.
In the latest installment of The Voices of MDT, we hear from Taylor Thurman, Vice President of Sales at AKUVO, as she shares how AKUVO’s collections platform and its partnership with MDT are helping credit unions modernize collections while keeping members at the center of the experience.
Modern Collections Built on Efficiency and Connection
AKUVO offers a collections platform that integrates directly with the Symitar core, allowing credit unions to layer automation and efficiency on top of their existing systems. But for Taylor and the AKUVO team, modernization isn’t just about technology — it’s about meeting members where they are.
With a digital-first approach to collections, AKUVO enables credit unions to automate text messages and emails at trigger points they define, creating more timely, relevant communication and self-service options for members. At the same time, collectors benefit from streamlined workspaces designed to enhance day-to-day productivity and ensure nothing slips through the cracks.
A Shared Commitment to Credit Unions
As a Premier Partner in the MDT Partner Program, AKUVO exemplifies what it means to align around the cooperative difference. Taylor highlights MDT’s credit-union-centric culture and the energy of the MDT community — a natural fit for a fintech equally focused on people, purpose, and progress.
Through the partnership, she notes that AKUVO becomes part of MDT’s trusted fintech ecosystem and credit union community, bringing innovative collections solutions to credit unions of all sizes. — especially smaller credit unions looking to improve efficiency without sacrificing the member experience.
Stronger Together Through the MDT Partner Program
The MDT Partner Program is designed to foster meaningful collaboration between MDT and trusted fintech partners who share a common goal: helping credit unions move forward with confidence.
Together, MDT and AKUVO are focused on expanding awareness, maximizing impact, and building solutions that push innovation forward — particularly within collections, where both efficiency and empathy matter.
For fintech organizations looking to deepen their reach in the credit union space, the MDT Partner Program offers a collaborative path to grow alongside a community built on trust, experience, and shared purpose.
Interested in partnering with MDT? Discover how the MDT Partner Program connects trusted fintechs with a thriving credit union community — and explore how we can grow, innovate, and move credit unions forward together.