Build where the credit unions are—on Symitar®—with the leading independent provider.
MDT is the largest CUSO supporting and hosting the Symitar platform, giving your fintech the fastest path to build on Symitar, launch in Banno and scale within a credit union-ready fintech partner program.
Your curated runway to Symitar® and Banno credit unions.
As a credit union–owned CUSO, MDT is a trusted navigator to 115+ Symitar® credit unions. Partners enter with built-in credibility, warm introductions and visibility where members live.
Our client-centric approach with user groups, roadmap feedback and education at MDT E3 helps fintechs land, learn and scale the right way.
Enter with credibility.
Launch where members live.
Enter the credit-union market with the MDT Partner Program—built by a credit-union-owned CUSO serving Symitar® credit unions.
Choose the track that fits your stage, gain trusted visibility, including opportunities tied to Banno, and move from integration to adoption with less friction and better fit to real CU operations.
“For more than 20 years, we’ve helped credit unions navigate fintech. The MDT Partner Program brings innovative solutions to market faster, expands choices for credit unions and gives emerging fintechs a clear lane to serve credit unions and their members.”
Pete Major, Vice President, Fintech & Digital Solutions
Pathways to Partnership
Emerging Solutions
Best Fit: Fintechs without a connection to an existing MDT client.
Convert visibility into conversations—reach engaged credit unions, learn where your use cases land and create a path to deeper partnership, all without initial due-diligence hurdles.
- MDT Product Ecosystem Listing.
- MDT News Feature: One-time introduction in the quarterly newsletter.
Contact us to learn more about pricing.
Premier Partners
Best Fit: Fintechs with a connection to an existing MDT client.
Elevate from vendor to trusted partner: Leverage MDT’s trusted connections, curated exposure and Strategic Partnerships Manager’s guidance to convert interest from our credit union network into action.
- Enhanced MDT Product Ecosystem Listing: Put everything in one place—overview, testimonials, collateral—with a Request Info Call-to-Action that drives qualified conversations.
- MDT Partner Page Listing.
- MDT News Feature: One-time introduction in the quarterly newsletter.
- Strategic Partnerships Manager (SPM) Access: Up to two 60-minute sessions per year for guidance.
- MDT E3 Conference Invitation: Join us at our annual client conference to learn, network and engage decision-makers.
- MDT Product Roadmap Highlight (bi-annual): Get stage time in bi-annual roadmap updates to stay top-of-mind with budgeting stakeholders.
- Optional Add-Ons: Amplify visibility and adoptions—think webinars, targeted emails, co-branded press releases, integration support, fintech consulting, and elevated MDT E3 presence to turn awareness into a pipeline.
- Partner Mentions in Client Strategy Meetings: During biannual client strategy meetings, our Client Success Managers spotlight new Premier Partners, creating meaningful exposure to credit unions actively seeking innovative fintech solutions.
Contact us to learn more about pricing.
Strategic Alliances
Strategic Alliances represents the pinnacle of partnership at MDT—an exclusive, invitation-only lane reserved for trusted innovators who play a defining role in how we deliver value and transformation to our clients.
Ready to learn more?
MDT is where fintech meets credit union impact. Not every fintech gets the chance to enter the MDT ecosystem, but those who do gain built-in trust and real market traction.
Submit the form to connect with our Strategic Partnerships Manager and see how our Partner Program gives you a guided runway from integration to adoption.
MDT Premier Partner Program Terms & Conditions
1. PROGRAM PARTICIPATION
1.1. Participation in the MDT Premier Partner Program (“Program”) is by invitation only and at MDT’s sole discretion. MDT may establish and modify specific criteria for Program eligibility, including but not limited to financial stability, technical capabilities, security standards, and market reputation.
1.2. MDT reserves the right to modify, suspend, or terminate a vendor’s participation in the Program at any time with or without cause.
1.3. Vendors must maintain good standing with MDT and its credit union clients to remain in the Program. Good standing includes maintaining satisfactory service levels, responding promptly to credit union inquiries, and adhering to all Program requirements. MDT may conduct periodic reviews of vendor performance and standing.
1.4. Vendors shall comply with any reasonable requests from MDT related to Program administration, including providing updated marketing materials, participating in Program evaluations, and attending relevant briefings or orientations.
1.5. The MDT Premier Partner Program Guide is not, shall not, in any manner, be construed or considered, part of the Program contract.
1.6. Fees; Refunds. All fees paid for participation in the MDT Premier Partner Program are non-refundable. Notwithstanding the foregoing, if MDT terminates a Vendor’s participation during any renewal term (i.e., in the second Program Year or in any subsequent Program Year), MDT shall refund the Vendor a pro-rated portion of the then-current annual Program fee, calculated on a monthly basis from the effective date of termination through the end of that Program Year. No refund or proration is due if the Vendor terminates its participation or is removed during the initial Program Year.
2.INTELLECTUAL PROPERTY AND BRANDING
2.1. Logo Usage Authorization: Vendor grants MDT a non-exclusive, royalty-free license to use Vendor’s name, logo, and trademarks for marketing, promotional, and advertising purposes related to the Program, including but not limited to website listings, newsletters, conference materials, digital marketing campaigns, social media posts, and printed collateral. This license includes the right to resize, reposition, or otherwise modify the logo to fit MDT’s marketing formats while maintaining brand integrity.
2.2. MDT Premier Partner Logo Usage: MDT grants Vendor a limited, non-exclusive, non-transferable license to use the MDT Premier Partner logo solely in connection with Vendor’s participation in the Program. All such use must comply with MDT’s brand guidelines, which may be updated from time to time. Any materials created by Vendor featuring MDT’s intellectual property must be submitted for approval prior to public release or distribution. MDT shall review such materials within ten (10) business days and may require modifications prior to approval.
2.3 Neither party shall use the other party’s intellectual property in any manner that might diminish, tarnish, or otherwise damage the other party’s reputation or goodwill. Prohibited uses include: altering the MDT Premier Partner logo (other than proportional resizing), using the logo in conjunction with messaging that contradicts MDT’s values or positioning, or displaying the logo in a manner that implies a deeper partnership or endorsement beyond the scope of the Program.
2.4. Upon termination of participation in the Program, Vendor shall immediately cease all use of MDT’s intellectual property, and MDT shall immediately cease all use of vendors intellectual property. Upon termination, Vendor shall immediately remove the MDT Premier Partner logo from all digital properties, discontinue distribution of any materials bearing the logo, and provide written confirmation to MDT that all uses have ceased.
2.5. Each party retains all right, title and interest in and to its respective trademarks, service marks, and other intellectual property. Nothing in these Terms and Conditions transfers ownership of any intellectual property rights between the parties.
3. DUE DILIGENCE AND COMPLIANCE
3.1. Vendor is responsible for providing complete, accurate, and up-to-date due diligence information upon initial review. This information shall include, at minimum: a financial overview or financial statements sufficient to demonstrate financial stability, security and data protection policies, business continuity plans, insurance coverage documentation, regulatory compliance attestations, and system architecture diagrams.
3.2. Vendor shall respond within 30 days to any requests from MDT or credit unions for updated due diligence information. If Vendor experiences significant changes to ownership, leadership, product offerings, or security posture, Vendor shall proactively notify MDT within fifteen (15) days of such changes.
3.3. Vendor represents and warrants that all information provided to MDT is accurate, complete, and does not violate any applicable laws or regulations. Information provided must reflect current operational reality, not aspirational goals or planned future states unless explicitly identified as such.
3.4. Vendor shall maintain compliance with all applicable federal, state, and local laws and regulations governing its products and services. Where Vendor provides systems or services that are used by clients in regulated environments, such systems or services shall be designated and maintained in a manner that supports client compliance with applicable laws and regulations.
3.5. Vendor shall notify MDT within 48 hours of any security incident, data breach, regulatory investigation, or material litigation that may affect services provided to credit unions or participation in the Program.
4. INDEMNIFICATION AND LIABILITY
4.1. Each party (the “Indemnifying Party”) shall defend, indemnify, and hold harmless the other party (the “Indemnified Party”), its officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or relating to:
a) The Indemnifying Party’s products or services;
b) The Vendor’s relationship with any credit union introduced through the Program;
c) Any breach by the Indemnifying Party of these Terms and Conditions;
d) Any negligent act or omission of the Indemnifying Party;
e) Infringement of any third-party intellectual property rights by the Indemnifying Party’s products or services;
f) The Indemnifying Party’s non-compliance with applicable laws or regulations;
4.2. Waiver of Claims: To the greatest extent permitted by law, Vendor waives any claims against MDT related to business opportunities, referrals, introductions made or not made through the Program, or any other matter related in any manner to the Program.
4.3. Limitation of Liability: IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO IN THIS AGREEMENT OR THE PROGRAM, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This limitation includes but is not limited to lost profits, lost revenue, lost data, lost goodwill, or costs of procurement of substitute goods or services. In any event, MDT’s total aggregate liability arising out of or related to these Terms and Conditions shall not exceed the pro-rata amount remaining on the Vendor current annual membership
4.4. Vendor acknowledges that MDT makes no representations or warranties regarding the suitability of Vendor’s products or services for any particular credit union.
5. CONFIDENTIALITY
5.1. Each party (the “Recipient”) shall maintain the confidentiality of all non-public information provided by the other party (the “Discloser”) or any credit union in connection with the Program (Confidential Information). Recipient shall not use Discloser’s Confidential Information for any purpose outside the scope of the Program or disclose such information to any third party without Discloser’s prior written consent. Recipient shall implement appropriate administrative, technical, and physical safeguards to protect Discloser’s Confidential Information, consistent with industry standards and proportional to the sensitivity of the information. Confidentiality obligations shall not apply to information that (a) Is or becomes publicly available through no fault of Recipient (b) was rightfully known to Recipient prior to disclosure by Discloser; (c) is independently developed by Recipient without reference to Discloser’s Confidential Information; (d) is required to be disclosed by law or governmental order, provided Recipient gives Discloser prompt notice and cooperates with any protective measures. Confidentiality obligations shall survive termination of Program participation for a period of two (2) years.
6. DISPUTE RESOLUTION
6.1. Credit Union Disputes. Each party shall handle all disputes with their respective customers or partners independently and shall hold the other party harmless from any claims arising from such disputes, regardless of whether the credit union was introduced through the Program.
6.2. Any dispute between MDT and Vendor arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration, to be held in the county of the party not filing the claim, unless otherwise agreed in writing, in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator with experience in financial technology partnerships. The arbitrator’s decision shall be final and binding and may be entered in any court of competent jurisdiction.
6.3. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction to prevent imminent harm or violation of intellectual property rights or confidentiality obligations.
7. TERM AND TERMINATION
7.1. These Terms and Conditions, as may be amended from time to time, shall remain in effect for as long as Vendor participates in the Program. Initial participation shall be for a one-year term, automatically renewing for successive one-year terms unless terminated in accordance with these Terms and Conditions.
7.2. Either party may terminate Vendor’s participation in the Program upon sixty (60) days’ written notice to the other party. Such termination for convenience does not require cause or explanation.
7.3. MDT may immediately terminate Vendor’s participation for any breach of these Terms and Conditions or any action that MDT determines, in its sole discretion, may harm MDT’s reputation or relationship with its credit union clients. Circumstances warranting immediate termination include, but are not limited to:
a) Material misrepresentation in due diligence materials
b) Security breach affecting credit union data
c) Regulatory action against Vendor
d) Repeated credit union complaints
e) Use of MDT’s intellectual property outside permitted parameters
f) Public statements damaging to MDT’s reputation
7.4. These terms and conditions shall survive termination of Vendor’s participation in the Program.
8. GENERAL PROVISIONS
8.1. No Endorsement: MDT’s introduction of Vendor to credit unions does not constitute MDT’s endorsement of Vendor’s specific products or services for any particular credit union’s needs. Vendor shall not represent or imply that MDT has evaluated or endorsed the specific suitability of Vendor’s solutions for individual credit union circumstances.
8.2. Entire Agreement: These Terms and Conditions constitute the entire agreement between MDT and Vendor with respect to the Program and supersede all prior agreements, understandings, or discussions. However, MDT may modify or amend these Terms and Conditions at any time and shall provide at least 65 days’ advance notice to Vendor of such changes
8.3. Severability: If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced with a valid and enforceable provision that most closely achieves the parties’ original intent.
8.4. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Michigan without regard to its conflict of law principles.
8.5. Notices: All notices required under these Terms and Conditions shall be in writing and delivered by hand, certified mail, overnight courier, or email with confirmation of receipt to the addresses specified by each party.
8.6. No Third-Party Beneficiaries: These Terms and Conditions are for the sole benefit of MDT and Vendor and are not intended to benefit any third party, including credit unions introduced through the Program.
8.7. Waiver: No waiver of any breach of these Terms and Conditions shall constitute a waiver of any prior, concurrent, or subsequent breach, and no waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.