Eliminate Inefficiency, Optimize Processes
Operational efficiency isn’t just an upgrade, it’s a strategic advantage. MDT’s Efficiency Consulting Solutions can help you spot inefficiencies, redesign processes and create a solid foundation for growth that keeps members front and center.Build Long-Term Strategies That Deliver Success
With decades of hands-on experience in Symitar® core processing, operational strategy and automation, we’re here to help your people, processes and technology work together seamlessly. Whether you’re working to address current bottlenecks or planning for future expansion, our consulting solutions meet you exactly where you are—then guide you toward the outcomes you’ve been waiting for.
Build a culture of operational excellence
Using the proven DMAIC methodology—Define, Measure, Analyze, Improve, Control—we help your credit union establish a clear roadmap for ongoing efficiency gains, empowering your teams to measure progress, adjust fast and keep things running smoothly. With continuous improvement strategies built into your everyday processes, your credit union stays agile, flexible and ready to serve members with greater ease
Speed up processes and remove repetitive tasks
Outdated or inconsistent processes can slow down service and make everyday tasks more frustrating. Guided by our Lean Six Sigma certified consultant, we’ll work alongside your credit union to uncover inefficiencies, align day-to-day operations across teams and simplify the way work gets done. Whether it’s loan approvals, member onboarding or back-office functions, we’ll help lay the groundwork for thoughtful automation, which gives staff more time to focus on high-value member interactions.
Break down silos and work better together
Simplify communication across departments and remove barriers to collaboration. Our Efficiency Consulting team helps your credit union eliminate duplication of work, reduce manual coordination efforts and build transparency into interdepartmental projects. By syncing front- and back-office operations through centralized processes and real-time visibility, you cut down on handoff delays and confusion—creating a more connected, consistent and member-friendly experience.
Make the most of your people and time
Our consultants help you match staffing levels with actual demand. By identifying workload imbalances across departments and applying data-rich insights, we help your credit union reduce burnout, optimize operational costs and enhance member service without simply increasing headcount.
Tap into AI’s potential—safely and effectively
Our Generative AI Bootcamp helps your credit union build a strong, practical foundation for using AI. Through hands-on training and real-world examples, we’ll show you how to lessen manual tasks, optimize internal processes and explore AI with confidence. It’s all about making AI approachable, responsible and aligned with your goals.
The Four Pillars of Efficiency Consulting
Eliminate Operational Bottlenecks
Unearth hidden inefficiencies and reduce redundant work through process mapping, automation and careful resource allocation. Give your team more breathing room for fresh ideas and member-focused growth.
Optimize for Growth-Friendly Processes
Gear up for the future by simplifying complex processes and making expansion easier. With scalable systems in place, your credit union can handle rising demand without piling on operational stress.
Improve Member Experience
An efficient operation translates into quicker service and happier members. By fine-tuning processes, you minimize wait times and deliver prompt, reliable support—nurturing loyalty and trust over time.
Maximize Existing Technology
Make sure you’re getting everything you can out of the platforms you already have. We’ll show you how to plug in automation or new features you might be overlooking, tapping into hidden capabilities that make a real difference in day-to-day productivity.
Let’s Make Efficiency Your Advantage
MDT’s Efficiency Consulting Solutions are tailored to your credit union’s unique challenges and goals. Whether you need a one-time process redesign or a long-term partner, we’re here to help—solving immediate pain points or charting a path that empowers your entire credit union and supports sustainable growth.