Training Services

In today’s competitive financial service environment, the future of a credit union depends on leaders who can knowledgeably evaluate information and make informed decisions that best fit their organization’s strategic objectives. This requires optimal performance from all employees. Such performance can be achieved with innovative, focused training, development and planning. MDT offers our credit unions classroom, instructor-led courses and online courses at low costs. You can choose from a list of standard courses or create your own custom package to meet your credit unions’ needs.




  • Overdraft Tolerance (Courtesy Pay)
  • Internet Banking
  • Profitability
  • Cross-Sell
  • Individual Work Areas
  • Industry Leading Webinars


  • Board Governance
  • Credit Union History, Philosophy and Development
  • Increasing Your Credit Life and Disability Penetration
  • Reading a Credit Report and Liberating Loans




  • Cross Selling to Your Members
  • Coaching and Motivating Your Staff
  • Emotional Intelligence
  • Implementing and Sustaining a Sales Culture
  • Principles of Motivation
  • The Service Experience (Member Service)

  • Imaging
  • Analytical Report Writing
  • Multi-Factor Authentication
  • Job Scheduler
  • Microsoft Office